At JOECOMMERCE CONSULTS PVT LTD, we value customer satisfaction. This policy explains the terms related to refunds and returns for our services.
Our offerings include financial consulting, money transfer facilitation, import-export services, and international shopping assistance. These are primarily service-based and may involve third-party providers.
Refunds may be considered under the following circumstances:
As most of our services are non-tangible, returns are not applicable. For product-based international shopping services, return eligibility depends on supplier policies and international regulations.
Approved refunds are processed within 7–14 business days, subject to banking and payment gateway timelines.
Refunds will be credited back to the original payment method used.
Cancellation requests must be made before service processing begins. Once initiated, cancellations may not be possible.
For refund or return-related assistance, please contact our support team via +918968968778, or joecommerceconsultspvt@zohomail.in with your transaction details.